Sales and Technical Support Engineer

Zitko Consulting Ltd

Sales and Networking Support Engineer

A Technical Sales and Support Engineer with a developed and strong understanding of networking and Ethernet switching is required for a well-established and growing security and transport surveillance company, to offer pre and post-sales support to the sales team.

Zitko Consulting Ltd is delighted to be working with this well-established UK manufacturer and leading global provider of environmentally robust Fibre, Analogue, IP/Ethernet, Wireless & Hybrid communication transmission solutions.

Job Role Summary:

Due to continued growth, the company are looking for a Technical Sales Engineer to offer pre and post-sales support to the sales team. Confidence in customer interfacing and excellent technical knowledge, particularly of Ethernet and IP transmission (including Ethernet switches, multi-purpose Ethernet switch series, POE injectors, IP extenders, video encoders and media converters) is required.

Responsibilities:

 Put together detailed project designs within tight deadlines

 Generate technical drawings in Visio to illustrate project designs

 Liaise with external customers to ensure that the proposed solutions meet required specifications and determine appropriate system design

 Onsite installation and commissioning support

 Undertake product testing – customer problem investigations / special engineering configurations

 Post-sales technical product support

 International travel when required

Skills Required:

 The ideal candidate will preferably have a minimum of an ONC in electronic/engineering and some experience of post-sales technical product support. Alternatively, 5 years’ experience in an Engineering related role.

 Juniper and/or Cisco Certification would be highly desirable – there will be a requirement to obtain, develop and maintain Juniper Certification

 Familiarity with standard Ethernet protocols is required. E.g. OSI 7 Layer model; Ring healing protocols for redundant Network Ring topologies; VLAN’s; PoE; IGMP; SNMP etc

 Practical experience with networking products is expected – to include Layer 2 Media Converters and Switches and Layer 3 Switches and Routers.

 Operational knowledge of Physical Security products, to include Analogue and IP CCTV, Access Control and Intrusion Panels and their integration and interfacing with Networks would be a distinct advantage.

 PC literate with experience of AutoCAD, Visio, MS Word & Excel etc.

 Good interpersonal and communication skills

Salary

 £30,000 – £40,000

Location

 Biggleswade, Bedfordshire

Reference

 ZCL32953

  • Accepted file types: docx, pdf.

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