Application Engineer (Software)
Zitko Consulting Ltd
We are working with a top security systems integrator who deliver large-scale, IP CCTV and access control projects to enterprise and blue-chip clients in the UK and throughout EMEA. With an increasing demand for high-level technical work on software, they’re looking for a highly skilled and experienced engineer to focus on software support.
You will be responsible for remote technical support, commissioning/programming, and system upgrades and migrations on IP, PC-based, integrated access control and CCTV systems for Global enterprise and blue-Chip clients throughout EMEA and Globally. Primarily you’ll be working on software work for Lenel, C-Cure and Genetec systems.
Opportunity to act as a specialist and use technical skills to a very high level.
Working within a highly skilled, supportive, friendly and professional team.
Working with very high-level, Global Enterprise and Blue-Chip clients.
Internal and official manufacturer training.
Working from a fantastic, new office.
Offer remote support on large-scale systems including European and Global systems.
Act as the key technical resource for software work on Lenel, C-Cure and Genetec, including supporting engineers, LSPs and clients on technical problems, commissioning/programming, system upgrades and system migrations.
To communicate effectively with customers both external and internal as and when required, discussing problems, clarifying situations, identifying and explaining solutions.
To liaise and interoperate with equipment manufacturers and software suppliers as required.
Strong experience of technical support or commissioning Lenel, C-Cure and Genetec systems – certification is highly beneficial but further training can be offered.
Experience in security systems software.
Other enterprise system experience is beneficial – S2, AMAG, Gallagher/Cardax, DVTel, Milestone, Verint, etc.
Knowledge and experience of networking would be beneficial.
c£55,000 + training + benefits.