Technical Support Engineer

Salary:

This highly regarded, global CCTV manufacturing company are looking for a Technical Support Engineer to offer support to customers onsite and remotely, on their CCTV software and hardware.

Job Description

Technical Support Engineer (CCTV / VMS / PSIM)This highly regarded, global CCTV manufacturing company are looking for a Technical Support Engineer to offer support to customers onsite and remotely, on their CCTV software and hardware.Highly regarded manufacturer of CCTV software and hardware, one of the largest Globally-recognised companies in the security industry with clients in a variety of sectors. You will be working for their European office supporting clients primarily throughout the UK offering support via phone and email and some on-site support. A professional approach is vital.Progression to higher levels of Technical Support is very much anticipated, including greater responsibility for on-site work, visiting clients directly and also progression into pre-sales.

Responsibilities:

  • Post-sales technical support / product testing – troubleshooting and fixing via phone, email and on site.
  • Offer remote technical support on any hardware and software issues.
  • Supporting engineers/clients and some support of the sales team with pre-sales technical documentation.

Skills Required:

  • Experience in technical support in a relevant position supporting on software or networks.
  • Experience of CCTV / VMS / PSIM highly beneficial. E.g. Genetec, DVTel, Avigilon, Verint, CNL, Qognify, Wavestore, VCA, icomply, Synectics, Vidsys, etc.
  • Networking skills such as TCP/IP, Cisco, CCNA, network support.
  • Software skills such as Java, HTML, SQL, C#, C++, etc.
  • Computer Science Degree or similar, relevant degree, masters or higher-level education.
  • Good interpersonal and communication skills.

Package:

  • £40,000 + travel expenses + benefits

Location:

  • Buckinghamshire

Reference:

  • ZCLZhQTu

Package:

Location:

  • Buckinghamshire, England

Reference:

  • ZCLZhQTu


To apply, please fill in your details, attach your CV or contact us directly on 01480 473245.

Your Details








Categories: IP Security